Privacy Policy for Australian Visitors
Last updated: 24 September 2026
Casino Info Au ("we", "us", "our") operates the website located at casinoinfo-au.com (the "Site"). This Privacy Policy explains how we collect, use, disclose and protect personal information when you access and use the Site.
Table of Contents
Important Notice for Australian Visitors
Casino Info Au is an informational resource. Providing online casino games — including online pokies/slots, roulette, blackjack and online poker — to customers in Australia is illegal under the Interactive Gambling Act 2001 (Cth). Licensed Australian operators are limited to sports and race wagering. This Site does not offer, advertise or facilitate prohibited interactive gambling services to persons in Australia. The only lawful deposit methods available for licensed Australian wagering operators are debit cards, bank transfer, PayID/Osko and BPAY; credit cards and cryptocurrency deposits have been prohibited for Australian online gambling since 11 June 2024.
What Information We Collect
Depending on how you interact with the Site, we may collect:
- Information you provide voluntarily: your name, email address, and any details you submit when contacting us at [email protected], subscribing to updates, or otherwise communicating with us.
- Information collected automatically: technical data such as your IP address, browser type, device information, pages visited, referring URLs and similar usage data collected through cookies and similar technologies.
- Communications data: the content and metadata of messages you send to us.
Legal Basis for Processing
Where the General Data Protection Regulation (GDPR) or similar privacy legislation applies to our processing of your personal data, we rely on the following legal bases:
- Consent — where you have given clear, informed consent, for example to the use of non-essential cookies or to receive marketing communications. You may withdraw consent at any time.
- Legitimate interests — for the operation, security and improvement of the Site, and for responding to your enquiries.
- Legal obligation — where we are required to retain or disclose information under applicable law.
How We Use Your Information
We use personal information to:
- operate and maintain the Site;
- respond to your questions and requests;
- analyse how the Site is used in order to improve its content and performance;
- send you communications you have requested or consented to;
- comply with legal and regulatory obligations.
We do not sell your personal information to third parties.
Cookies and Consent
The Site uses cookies and similar tracking technologies. Essential cookies are necessary for the Site to function and do not require consent. Non-essential cookies — including those used for analytics or personalised content — are only set after you have given consent through the cookie banner presented on your first visit. You may change your cookie preferences at any time through your browser settings or via the cookie management tool available on the Site.
Disclosure of Information
We may disclose personal information to:
- service providers who assist us in operating the Site, under contractual confidentiality obligations;
- regulators, law enforcement authorities or courts where required by law;
- a successor entity in the event of a merger, acquisition or transfer of assets.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. When the information is no longer needed, it is deleted or anonymised.
Your Rights
Where GDPR, the Australian Privacy Act 1988 or comparable legislation applies, you have the right to:
- access the personal information we hold about you;
- rectification of inaccurate or incomplete information;
- erasure of your personal information, subject to legal retention requirements;
- restriction of processing or objection to processing;
- data portability — receiving your information in a structured, commonly used format;
- withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal;
- lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law and may request additional information to verify your identity.
Security
We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss, disclosure or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children
The Site is not directed at persons under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us at [email protected] and we will delete it.
Australian Self-Exclusion (BetStop)
We respect the National Self-Exclusion Register (BetStop). We do not send marketing materials to persons registered with BetStop and do not knowingly process their personal information for any wagering-related purpose.
International Transfers
Your information may be processed in countries other than your own. Where personal data is transferred outside the relevant jurisdiction, we apply appropriate safeguards in accordance with applicable data protection law.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:
[email protected] casinoinfo-au.com